Privacy Policy

§ 1

What Data We Collect

A. Data you provide directly

• Contact & business details: name, email, phone, company name, job title, country, city.
• Service inquiries & project data: requirements, messages, documents or briefs you choose to share.
• Marketing preferences: newsletter opt-ins, event registrations, form responses.
• Support communications: emails, tickets, feedback, or call notes.
• Recruitment data: CV/resume, portfolio links, employment history, references, compensation expectations.

B. Data collected automatically

• Technical/usage data: IP address, device identifiers, browser type/version, OS, pages viewed, referring/exit pages, timestamps, session duration, clickstream.
• Cookies and similar technologies: pixels, tags, local storage (see §3).

C. Data from third parties

Lead enrichment/CRM tools (e.g., business email/firmographics), analytics providers, ad platforms, social networks (if you interact with our pages or ads), recruitment platforms (if you apply via a job board).

§ 2

Why We Process Your Data

You may withdraw consent at any time — this won't affect prior lawful processing.

§ 3

Cookies & Tracking Technologies

Types we use

• Strictly necessary: Site security, load balancing, consent storage.
• Functional: Remember choices, form state.
• Analytics: Page performance, aggregated usage.
• Marketing/advertising: Retargeting, campaign attribution — used only with consent where required.

Your controls

• Use our Cookie Banner / Preferences Manager to accept or reject non-essential cookies.
• Control cookies via your browser settings; blocking some may impact site functionality.
• We do not respond to “Do Not Track” signals due to lack of standardisation, but you can use the controls above.

For full details, see our Cookie Policy.

§ 4

How We Share Information

We do not sell personal data. We may share data with:

• Service providers / processors under contract (hosting, cloud/CDN, analytics, CRM, email delivery, customer support, security).
• Professional advisors (legal, audit, finance) under confidentiality.
• Business transfers: merger, acquisition, or restructuring — your data may transfer as part of assets.
• Authorities if required by law, to protect rights, safety, or prevent fraud.

We require processors to implement appropriate security and to process data only on our instructions.

§ 5

International Transfers

We are based in India. Some processors may be located outside India (e.g., EEA/UK/US/Singapore). Where required, we implement appropriate safeguards such as Standard Contractual Clauses, data transfer agreements, and risk assessments. By interacting with our site, you understand your data may be transferred internationally subject to these safeguards.

§ 6

Data Retention

We keep personal data only as long as necessary for the purposes described above or as required by law. Typical retention periods:

• Prospects & inquiries: 24–36 months from last interaction.
• Customers & contracts: Duration of engagement + up to 7–10 years for tax/accounting.
• Marketing contacts: Until you unsubscribe or after 24 months of inactivity, whichever is earlier.
• Recruitment: Up to 24 months (talent pool) unless you request earlier deletion.
• Logs & security data: 12–24 months (shorter where feasible).

We will securely delete or anonymise data when no longer needed.

§ 7

Your Rights & How to Exercise Them

Subject to applicable law, you may have the right to:

• Access your personal data and port a copy (where feasible).
• Correct inaccurate or incomplete data.
• Delete your data (“erasure”) in certain cases.
• Restrict or object to processing (including direct marketing).
• Withdraw consent at any time (for consent-based processing).
• Appeal our decision if we decline or partially comply with a request (DPDP).

§ 8

Children's Privacy

Our services and site are not directed to children under 18. We do not knowingly collect children's personal data. If you believe a child has provided data, contact us to delete it.

§ 9

Security

We use reasonable and appropriate technical and organisational measures, including:

• Encryption in transit (HTTPS/TLS).
• Access controls, authentication, and least-privilege practices.
• Firewalls/WAF and DDoS/abuse monitoring.
• Regular updates/patching and vendor due diligence.
• Employee confidentiality obligations and limited data access.

No method is 100% secure; we cannot guarantee absolute security.

§ 10

Data Breaches

In case of a personal data breach that poses a risk of harm, we will notify affected users and/or authorities as required by applicable law (DPDP/GDPR timelines). We will also take steps to mitigate harm.

§ 11

Third-Party Links & Social Media

Our site may link to third-party sites or services (including social media). Their privacy practices are governed by their own policies; please review those when you visit them.

§ 12

Recruitment-Specific Terms

• We process your application data to assess fit, communicate with you, and maintain a limited talent pool (with your consent).
• You may ask us to delete your application data at any time, subject to legal obligations.

§ 13

Grievance Redressal

India – DPDP Compliant. If you have a concern or complaint about our data practices, please contact our Grievance Officer:

We will acknowledge and endeavour to resolve your grievance within 30 days. If you are unsatisfied, you may escalate as permitted by the DPDP Act/Rules when notified.

§ 14

Country / Region-Specific Notices

• EEA/UK: We act as a controller for website interactions and direct customer relationships. Where we rely on legitimate interests, we balance our interests against your rights. You may lodge a complaint with your local data protection authority.
• California (CCPA/CPRA): We do not sell or share personal information as those terms are defined. You can request access/deletion and to limit use of sensitive information.
• Other jurisdictions: We will honour requests to the extent required by local law and practical feasibility.

§ 15

Changes to This Policy

We may update this Policy periodically. The “Effective date” at the top shows when it was last revised. Material changes will be posted on this page and, where required, notified to you.